Frequently Asked Questions

Have a question? We have an answer. Check below for answers to our frequently asked questions.

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What forms of payment does Phlearn accept?

Phlearn accepts payments through PayPal and most major credit cards, including American Express, VISA, MasterCard, & Discover!

Where is my download link after I complete purchase?

After your purchase is complete, you will automatically receive an email containing your download links. Be sure to check your Spam and Trash folders for the email. Your tutorial will also be available in your account section on Phlearn.

Do you offer discounts or coupon codes?

Our products are some of the most affordable and educational in the photo industry. We strive to maintain the highest overall quality and value. We also regularly have sales, promotions, combo packs, and discount codes that go live from time to time! Be sure to join Phlearn Mail to get the scoop on all the deals!

What if I lose my tutorial? Can I download it again?

Of course you can, your tutorial is available for re-download in your account section on Phlearn. You may also use the links in the confirmation email you received after making a purchase.

Do you accept international orders?

We accept orders from anywhere in the world and are proud of our international presence. Our products have only been tested with English versions of Adobe Photoshop, however we’re not aware of any reasons why the wouldn’t work in other languages. For international orders we accept the same methods as domestic orders, PayPal and all major credit cards, including American Express, VISA, MasterCard, and Discover.

PRO Photoshop Tutorials
What are PRO Photoshop Tutorials?

Phlearn PRO Photoshop Tutorials are the most comprehensive Photoshop Tutorials online, offering hours of instruction and images so you can follow along at your own pace. If you like our free tutorials, you are going to LOVE our PRO Tutorials.

Can I download the PRO Tutorials?

Yes, all of our products are available for download. After your purchase is completed, you will automatically receive an email containing links to download your tutorial. Your tutorial will also be available in your account section on Phlearn.

How do I Unzip my Phlearn PRO Download?

All of our tutorials come zipped up, so you will need an unzipping program to open them. If you are a Mac user, simply double click on the .ZIP file and it will uncompress. If you are a PC user, we recommend using 7-ZiP, it is free to download and works great!

How do I view Phlearn PRO Tutorials?

Each PRO Photoshop Tutorial comes with practice images and video. Double click on the video files to open them using your default video player. If the videos don’t play on your default player, we recommend using VLC Media Player, it is a free download and plays just about everything!

Do you offer DVDs or physical copies of your tutorials?

We don’t offer any physical copies of our tutorials, however you may download your tutorial and transfer it onto a DVD or Hard Drive yourself.

#phlearnmethod Photoshop Actions
What are Photoshop actions?

A Photoshop action is a tool/sequence designed to enhance & enrich an image in Photoshop, all with just a click of a button. Photoshop actions allow you to save time while editing and achieving a more consistent and professional look. An action automatically executes several steps at once, allowing you to get a desired result without having to do each step manually. Photoshop actions can also allow you to get the same amazing looks as some of your favorite photographers & retouchers with just a single click!

Are the #phlearnmethod actions compatible with PC & Mac?

All of the #phlearnmethod actions and textures are fully compatible with PC and Mac.

What software is required to use the #phlearnmethod Actions?

All of our actions and textures are designed to be used with Adobe Photoshop CS6 & newer.

Can I use your actions for commercial use?

We encourage creativity and want our Phamily to apply the #phlearnmethod Actions & Textures to enhance their own images for personal or commercial use, especially if you tag us and use the hash-tag #phlearnmethod when publishing them! Images used for commercial use must be flattened, per our terms of use. The #phlearnmethod actions & textures may not be used in templates for sale or to make new actions, textures, or presets.

How do I receive my #phlearnmethod actions after I’ve purchased them?

After you’ve purchased an action or texture from Phlearn, you will be able to download your products from the order confirmation and/or receipt screen. You will also immediately receive an email with a link to download your purchased item(s). If you have an account on Phlearn.com and made your purchase while logged in, your purchases will forever be available under your “My Downloads” section.

Can I share actions and textures that I’ve purchased with a friend or relative?

The #phlearnmethod actions, textures, and tutorials are intended for individual use by the purchaser, sharing them with friends, family and others is piracy and illegal.

Website
How do I login to Phlearn?

To create an account on Phlearn, simply click on the “lock” icon on the top right of the web-page, or navigate to Phlearn.com/my-account. Once you are logged in you will have access to your purchase history, your downloads and your social media settings.

I forgot my password, how do I reset it?

Navigate to the account login page, type in your user name and click on “Lost your password”. You can reset it from there.

Phlearn Mail
How do I sign up for Phlearn Mail?

Head over to the Phlearn Mail sign-up page, enter your details and click “Join”.

What do I receive when I sign up?

Phlearn Mail is the best resource to stay up to date on Phlearn adventures. Each month we will send you updates when we release free episodes, featured PRO Tutorials, and site-wide sales.

I signed up for Phlearn Mail but didn’t receive a confirmation email.

Sometimes the confirmation email goes to your Spam or Trash folder, check there first. If you have previously signed up for Phlearn Mail, you are already in the system and there is no need to sign up again.

I am not receiving Phlearn Mail

If you have signed up for Phlearn Mail and confirmed through the automated opt-in email, you are on the list. If you stop receiving emails for some reason, you can re-sign up here, or contact us and we can add you manually.

Photo Contests
How do I enter your photo contests?

Starting Feb. 2016 all of our photo contests will be held on Instagram. Each week we post an image announcing the new contest theme and how to enter. Each new contest theme comes with its own hash-tag, for instance #phlearnlove or #phlearnbw for our black and white contest.

What do I win?

Each week we give away $50 Gift-cards to Phlearn.com to 3 winners who best demonstrate the theme of the week.

Computers & Software
What Tablet do you Use & Recommend?

We use Wacom Intuos Pro (Small) Tablets here at Phlearn and we absolutely love them! If you are using a pressure sensitive tablet for the first time, here are a couple of tutorials to get you started.

What computers do you use to edit in Photoshop?

All of our computers are mac, we find they work very well with editing. At Aaron’s desk he uses a 27″ iMac, and for the free episodes he works on a 15″ Macbook Pro.

What about windows users?

As long as you are using a computer with more than 4GB of RAM, you should be ready to edit your images in Photoshop!

Photography Equipment
What Strobe Lights do you use at Phlearn?

Most of our studio lighting is made by Paul C. Buff, their lights are reasonably priced, reliable, and their customer service is great. We shoot primarily with Einstein 640s.

What still camera do you use?

We use a Canon 5d Mkiii for shooting stills, and have a 5d Mkii as a backup.

What video camera do you use?

We shoot video on the same setup we use for stills, with a few additions. We use a Canon 5d Mkiii, a 5d Mkii, and a 6d.

What lenses do you use to shoot your free YouTube episodes?

Our primary video lens is a Canon EF 85mm 1.2L II USM. It knocks the background out of focus beautifully and is tack sharp at f/2.0. We usually shoot with two cameras, giving us greater flexibility in editing and a more sophisticated look. For the second camera we shoot with an EF 70-200mm f/2.8L IS II USM, giving us a closer crop.

Do you use a light meter?

We use light meters when shooting video with two cameras, it helps to match exposure. We recommend the Sekonic L-758DR, it is a great meter and comes equipped with integrated Pocketwizard technology so you can fire your strobes with the hit of a button.

What wireless triggers do you use?

We use Pocketwizard Plus II triggers, they connect to just about every strobe and are insane reliable.