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Frequently Asked Questions

PHLEARN PRO


What is included in PHLEARN PRO?

Your PHLEARN PRO Account includes PRO Tutorials, Lightroom Presets, LUTs, Photoshop Actions & Brushes.

  • PRO Tutorials

    Our PRO Tutorials are advanced, comprehensive lessons in Lightroom, Photoshop, and photography, designed to elevate your skills and knowledge. As an industry leader, we specialize in teaching retouching, compositing, coloring, visual effects, workflow, and more, along with essential guides for getting started in each program. These tutorials come with downloadable assets and are available for instant streaming. Learn from our expert instructors and master the techniques that will transform your creative work.

    View PRO Tutorials

  • Lightroom Presets

    Our collection of downloadable Lightroom Presets designed to streamline your photo editing process. Compatible with Adobe Lightroom, these presets offer one-click adjustments to enhance your images with various styles and moods.

    View Lightroom Presets

  • LUTs for Photo & Video

    We offer a selection of downloadable LUTs for photo and video editing, compatible with popular programs like Lightroom, Photoshop, After Effects, Premiere, and more. These versatile LUTs transform colors and mood, catering to various creative needs. Enhance your visuals with stunning results in just a few clicks using our LUTs across multiple applications.

    View LUTs for Photo & Video

  • Photoshop Actions & Brushes

    Photoshop Brushes and Actions are valuable resources available for download. Brushes allow you to enhance your designs and add creative effects to your images using custom shapes, patterns, and textures. Photoshop Actions, on the other hand, are pre-recorded sequences of commands that automate repetitive tasks and help you apply complex effects to your images with just a few clicks.

    View Photoshop Actions & Brushes

How much is a PHLEARN PRO Subscription?

We offer both monthly and annual billing for PHLEARN PRO Subscriptions.

  • Monthly – $12.99/month

    Billed monthly.

  • Annual – $99.95/year

    Billed annually at $99.95 for a savings of 35%.

What is the difference between monthly and annual subscriptions?

Our monthly subscription offers flexibility, while the annual subscription provides a 35% discount, making it a cost-effective choice for those dedicated to mastering their creative skills.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. You can access the Orders & Downloads section in your account and cancel by following the link on the top right of the PHLEARN PRO Subscription box.

Do you offer any discounts for students, educators, or non-profit organizations?

We understand the importance of accessible learning, and we may offer special discounts for students, educators, and non-profit organizations. Please contact our support team for more information on available discounts and eligibility requirements.

Will I receive support if I encounter any issues while following a tutorial?

Yes, our support team is here to help you with any questions or issues you may encounter while using our tutorials. Please don’t hesitate to reach out to us for assistance.

Do you offer refunds if I’m not satisfied with my subscription?

Your satisfaction is important to us. If you’re not satisfied with your subscription, please contact our support team to discuss your concerns and explore possible solutions, including refunds, in accordance with our refund policy.

Will my subscription renew automatically?

Yes, your subscription will renew automatically at the end of each billing period. Please review the terms and conditions of your selected plan for more information on auto-renewal and the cancellation process.

Account

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Can I share my account with friends and family?

PHLEARN PRO tutorials are designed for individual use by the purchaser only. However, we understand your enthusiasm for sharing our tutorials, and we encourage you to join our affiliate program. By becoming an affiliate, you can promote PHLEARN to your friends, family, and colleagues, while earning commissions on their subscriptions. Learn more information on our affiliate program and how to sign up.

How do I log into PHLEARN?

Click the login/register link in the top navigation on PHLEARN.com. If you already have a login, select the appropriate login form you originally used and sign in using your personal information. 2. If it is your first time logging on to the website, select the option at the bottom and follow the signup instructions.

What should I do if I’m experiencing technical issues with the website or videos?

If you encounter any technical issues, please contact our support team via email or the help center on our website. Be sure to provide detailed information about the issue you’re facing, and we’ll assist you as soon as possible.

How do I reset my password?

If you’ve forgotten your password or need to reset it, click the “Forgot Password?” link on the login page and follow the instructions to create a new password. To change your password, go to your account page.

How do I access/change my account information?

All of your account information, including billing, downloads, and subscriptions, can be accessed/changed through the Account section of the website.

Tutorials

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What is the difference between free and pro tutorials?

Free tutorials are designed to teach a specific skill or technique, while PRO tutorials offer a more extensive learning experience by combining multiple techniques within a broader lesson. Additionally, PRO tutorials include all the relevant project files, enabling you to follow along and apply the techniques directly to your work.

Browse Free Tutorials

Browse PRO Tutorials

How do I favorite/save tutorials?

You can add any tutorials, free or PRO, to your favorites by clicking on the heart icon on each tutorial thumbnail or in the overview section at the top of each tutorial. View your Favorites.

Can I download the tutorial videos for offline viewing?

Our tutorials are designed for online streaming only. However, we do offer downloadable products like Lightroom presets and Photoshop actions, which you can use to enhance your photo editing workflow. Additionally, we provide downloadable project files for many of our tutorials, allowing you to follow along with the lessons using the same images and resources as demonstrated in the videos.

Do I need any additional software or plugins to follow the tutorials?

No, our tutorials are designed to utilize the built-in features and tools of Photoshop, so you won’t need any additional software or plugins. We aim to ensure that you can follow our tutorials using just the core functionalities of the program.

Can I view tutorials on any computer, phone, tablet, laptop?

Of course! As long as you have a browser and stable internet connection you should be able to view PHLEARN PRO tutorials on any of these devices.

Do the tutorials cover both Windows and Mac operating systems?

Yes, our Photoshop tutorials cater to users on both Windows and Mac operating systems. Although there may be minor differences in keyboard shortcuts or interface elements, the core concepts and techniques apply to both platforms.

Are the tutorials suitable for both beginners and advanced users?

Yes, our tutorials cater to users of all skill levels. We offer beginner, intermediate, and advanced tutorials, ensuring that everyone can find content that suits their needs and helps them progress in their Photoshop journey.

How long does it take to complete a tutorial?

The length of each tutorial varies depending on the complexity of the topic and the techniques covered. Some tutorials may take as little as 30 minutes, while others could require several hours to complete. The estimated duration for each tutorial is provided in the tutorial description, allowing you to plan your learning accordingly.

How many times can I watch a tutorial?

As a PHLEARN PRO subscriber, you can watch tutorials as many times as you’d like! You can stop, start, and come back whenever you need. Learn at your own pace on your own time.

Photoshop

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What version of Photoshop do I need to follow along with tutorials?

Explore our PHLEARN Tutorials, designed for the most recent version of Photoshop at the time of creation. Don’t worry if you have an older version, as most tools and features remain consistent across Photoshop CS4, CS5, CS6, and CC.

About 90% of the content in our tutorials will still apply to these versions. To stay up-to-date with the latest Adobe programs, consider subscribing to the Adobe Creative Cloud.

Do PHLEARN PRO Subscriptions include Photoshop Actions & Brushes?

Absolutely! Your PHLEARN PRO Subscription comes with Photoshop Actions & Brushes to enhance your creative experience. To download the Photoshop Actions, simply click the download button found in the overview section of the desired Photoshop Action.

How do I install Photoshop Actions?

Photoshop Actions are a valuable tool to enhance your photos efficiently. Installing them is straightforward and only takes a few minutes. Follow our clear and concise guide to get started with the installation process, and soon you’ll be able to apply these time-saving tools to your images.

Browse Photoshop Actions

How to Install Photoshop Actions

How do I install Photoshop Brushes?

Photoshop Brushes are a great tool for adding special effects like rain, snow and fog to your images. You can also use custom brushes to cut out complex object like hair (View Tutorial).

Browse Photoshop Brushes

How to Install Photoshop Brushes

Are the tutorials compatible with Photoshop Elements?

While our tutorials are primarily designed for Adobe Photoshop, some techniques may be applicable to Photoshop Elements. However, please note that there may be differences in the available tools and features between the two applications.

Lightroom

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What version of Lightroom do I need?

All Lightroom tutorials on PHLEARN.com are built for Lightroom Classic and Lightroom.

**Please Note: Lightroom Classic is a desktop-based application, focusing on a more traditional workflow with advanced editing features and extensive file management capabilities. Lightroom CC, now simply called Lightroom, is a cloud-based version with a more streamlined interface, automatic cloud storage, and cross-device compatibility.

What is Adobe Lightroom, and how is it different from Photoshop?

Adobe Lightroom is a powerful photo editing and organization tool designed specifically for photographers. While Photoshop focuses on in-depth editing and graphic design, Lightroom streamlines the workflow for photographers with non-destructive editing, image organization, and batch processing. Both programs can be used together for a complete editing experience.

Are Lightroom Presets included in my PHLEARN PRO Subscription?

Yes, all Lightroom Presets are included in your PHLEARN PRO Subscription. To download Lightroom Presets, click on the download button in the overview section of the Lightroom Preset.

View Lightroom Presets

How do I install Lightroom Presets?

Discover how to install Lightroom presets with our easy-to-follow guide. Enhance your images quickly and efficiently by using presets. Click on the following link to view the comprehensive installation process:

How to Install Lightroom Presets