Privacy Policy, Cookie Policy & DPA

1. Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information to identify or contact you:

• Personal Information: Includes your name, email address, postal address, phone number, billing info, credit card details, and IP address.
• Non-Personal & Log Data: Browser type, version, pages visited, time spent on site, and operating system statistics captured automatically when browsing or contacting support.

2. Cookie Policy & Tracking

Cookies are small files transferred to your device to store user preferences, save your video tutorial progress, and remember account login states.

You can instruct your browser to refuse or manage cookies using these instructions:

3. Information Sharing & Third-Party Services

We do not sell your personal data. We utilize trusted third-party providers for critical functions like hosting, payments, analytics, and video delivery (e.g., Kinsta, PayPal, Braintree, Google Analytics, Mailchimp, Cloudflare, and YouTube API Services).

By viewing embedded YouTube content on our site, you agree to be bound by the YouTube Terms of Service and Google Privacy Policy.

4. Accessing, Updating & Deleting Your Data

You can review or edit your personal details anytime by visiting your Account Dashboard. You may request account deletion or data restriction by contacting customer support at info@phlearn.com (note that active PRO subscriptions must be canceled prior to account deletion).

5. California Consumer Privacy Act (CCPA) Rights

Under the CCPA, California residents have specific rights regarding their personal data:

• Right to Know: Request details on the categories and specific pieces of personal data collected over the prior 12 months.
• Right to Delete: Request erasure of your personal information, subject to legal exceptions.
• Non-Discrimination: You will not be discriminated against or denied services for exercising your CCPA privacy rights.

6. Data Processing Addendum (GDPR Compliance)

For users in the European Union, PHLEARN processes personal data in compliance with the General Data Protection Regulation (GDPR):

• Data Protection: Data is processed solely to deliver contracted services under strict security and confidentiality protocols.
• Data Retention & Erasure: Upon account termination, personal data is erased or anonymized within 60 days in accordance with standard backup schedules.
• Incident Notification: In the event of a security breach affecting personal data, PHLEARN will promptly notify impacted users and authorities.

7. Privacy Questions & Contact

If you have any questions or requests concerning our Privacy Policy, Cookie Policy, or CCPA/GDPR compliance, please contact us: